Collision Parts
Insist on Genuine Toyota Quality. If you're involved in a collision, you want your vehicle to be returned to its pre-accident condition when repaired. To maintain your Toyota's value, it's important to make sure it is repaired with Genuine Toyota Parts. Some repair shops and insurance companies may suggest using imitation or used salvage parts to save money. However, these parts may not meet Toyota's high standards for quality, fit and corrosion resistance. In addition, imitation and used salvage parts are not covered by any Toyota warranty. To maintain the appearance, performance and safety of your Toyota, make sure only Genuine Toyota Parts are used for collision repairs. Protect your investment-insist on Genuine Toyota quality. Toyota warranty coverage remains intact when vehicle repairs are completed with Genuine Toyota Parts. Toyota warranties do not cover imitation or used salvage parts or any damage or failures caused by the use of such parts.
In Case of Accident, Be an Informed Owner
Toyota believes customers have the right to choose the types of parts used in the repair of their vehicles. That's why Toyota supports full disclosure by repair shops and insurance companies regarding parts used for collision repair. The following information is provided to help you understand the differences in the types of parts that could be used in the repair of your vehicle.
General Information
"Collision repair parts" or "replacement crash parts" are the parts typically replaced during the repair of a vehicle that has been damaged in a collision. These parts include exterior sheet metal such as fenders, hoods, doors and related components; and plastic components such as bumper covers and lamp assemblies.
Warranty Coverage
Warranties for collision repair parts are provided by the manufacturer or distributor of the parts. Warranty coverage varies. Your insurance company or collision repair facility should provide you with written warranty statements for all parts used in the repair of your vehicle.
Types of Collision Repair Parts include:
New Original Equipment Manufacturer (OEM): Parts that are made by the vehicle manufacturer or one of its licensees and distributed through its normal channels. These parts maintain the manufacturer's vehicle warranty.
Aftermarket or imitation: Parts that are made by companies other than the vehicle manufacturer or its licensees.
Recycled or used salvage: Used parts and assemblies that have been removed from another vehicle. There are no systems in place to regulate the quality or safety of these parts.
Remanufactured: Parts that have been returned to like-new condition through repair, refurbishing or rebuilding.
Due to the critical nature of Supplemental Restraint Systems (also known as air bags), Toyota does not support the use of imitation or used parts for their repair. Only new Genuine Toyota Parts should be used to repair or replace Supplemental Restraint Systems.
