Registration Frequently Asked Questions
If you have a question about registering on this site, here's where you'll find the answers.
- Q: Where do I find my VIN?
- A: You can find your VIN in the following places:
- Insurance Card
- Vehicle Registration Card
- Top of the Dash
- Driver's-Side Door Jamb
- Q: I have an older model and it does not have a 17-digit VIN. How can I register?
- A: Please add zeros at the beginning of your VIN to bring the count up to 17 digits.
- Q: When I try to log in using Netscape 4.x, I receive an error message telling me it appears that my browser is not enabled to accept cookies, when the browser setting shows cookies are enabled. What do I do?
- A: The site does not support Netscape 4.x due to its dynamic JavaScript content. Please download the latest version of Netscape or use another browser such as Internet Explorer.
- Q: I registered and my spouse tried to register using the same email address and was rejected as being the same person.
- A: The site requires a unique email address for a person to register. However, you may include more than one vehicle under the same registration.
- Q: I own more than one vehicle, can I register multiple times?
- A: You can only register one time. However, after you register and log on to MyToyota, you can add the other vehicles that you own if you go to the "Update Profile" section and click on "My Vehicles."
- Q: I tried to register and it does not allow an APO address.
- A: Currently, we only support US postal addresses.